Sharona Smith. Let's chat
Shopify & eCommerce specialist

Your Shopify store, taken care of.

Running an online shop means a never-ending list of things to do. From product listings and collections to promotions, emails and everyday store management, I take care of the details so you can focus on your business.

Real hands-on experience. Practical support. Just me, working directly with you.

Fashion Food & confectionery Retail UK & South Africa
Sharona Smith, Shopify and eCommerce specialist
Replies within 1 working dayUsually much sooner
Independent, not an agencyYou work directly with me
What I help with

How I can help your store

Hands-on support for small and growing online businesses, from everyday store jobs to campaigns and content.

Shopify Store Care

Flexible monthly hours for the ongoing jobs: product edits, merchandising, homepage changes, promotions and store maintenance.

Product & Collection Management

New products uploaded, existing listings refreshed, bundles and gift sets set up, and collections organised so customers find what they're looking for.

Email Marketing

Campaigns built from your idea or fully managed, plus automated flows like welcome and abandoned cart emails, in Shopify Email, Klaviyo or Omnisend.

Promotions & Campaign Management

Sale prices, discount codes, promotional collections, homepage features and new product launches, scheduled, tested and tidied up afterwards.

eCommerce Content & Copywriting

Product and collection descriptions, website copy and blog posts written for your customers.

Small theme tweaks

Small changes to your Shopify theme, like adding a custom field to product pages or rearranging a section. Tell me what you have in mind and I'll let you know if I can help.

Free 15-minute Shopify chat

Not sure where to start? Let's chat!

Got a Shopify question, a list of jobs that keeps growing, or something on your website you'd love to improve?

Book a free 15-minute chat and tell me what's on your mind. We'll see whether I can help and what the next step might look like.

No pressure, no obligation and definitely no awkward sales pitch.

15 minutes · free Book a Free Chat

Opens Calendly in a new tab. Video call by Google Meet.

For questions before your call, email hello@sharonasmith.net.

Services & pricing

Clear prices, chosen by you

No mystery pricing here!

I believe you should know what something costs before deciding whether it's right for you. You'll find my prices clearly listed, and if your project needs something a little different, I'll give you a straightforward quote before any work begins.

UK and South African prices are set separately, not converted.

UK prices apply to UK-based businesses. South African prices apply to South Africa-based businesses. Your applicable rate is determined by your business's billing country and confirmed before work begins. Changing the displayed currency does not change your rate.

Shopify Test Drive

One hour. One focused task. A little less on your to-do list.

Got a Shopify job you've been putting off? Let me tackle it for you! Whether it's updating products, tidying a collection or sorting out a small website task, you'll get one hour of hands-on Shopify support. No monthly commitment. No pressure. Just a chance to see what working together is like.

  • One hour of hands-on support for one task.
  • Available once per new client. Eligibility is confirmed before payment.
  • We agree the task first, and I'll confirm it's suitable before we start.
  • No ongoing commitment.
  • I can't guarantee a larger task will fit into one hour. Any additional work is quoted separately.
one hour, one-off

Shopify Store Care

Flexible monthly hours for product listings, collections, merchandising, routine homepage changes, promotional setup, store maintenance and agreed reporting.

Every plan's hours can be used across listings, collections, merchandising, promotions, homepage changes and store maintenance. You choose what matters most each month.

Compare the plans
FeatureLightStandardRecommendedGrowth
Price/ month/ month/ month
Hours each month51020
Monthly summaryShort update: a few bullet points on the work completedMonthly report: the work completed, anything that needs your attention and suggestions for next monthDetailed report: everything in Standard in more detail, as a PDF with a short video talking you through it
Planning each monthYour priorities: at the start of each month, you tell me what you'd like doneYour priorities, plus my ideas: you tell me what you'd like done, and your monthly report includes my suggestionsPlanned together: at the start of each month, we agree what to focus on: you tell me what you need, and I'll recommend anything I've spotted that could help
Example month*For illustration onlyApproximately 10 new products uploaded, a collection refreshed with updated tags and sorting, and a new homepage bannerApproximately 15 new products uploaded, a sale set up and scheduled, and the homepage updated to feature itApproximately 20 new products uploaded, 10 existing listings refreshed, a seasonal campaign set up and homepage updates
Extra hours ( each)✓✓✓
Initial commitment2 months2 months2 months
Choose a plan

Light

5 hrs / month
/ month
  • Short update: a few bullet points on the work completed
  • Your priorities: at the start of each month, you tell me what you'd like done
  • Extra hours available, each
Example month* · for illustration onlyApproximately 10 new products uploaded, a collection refreshed with updated tags and sorting, and a new homepage banner

Growth

20 hrs / month
/ month
  • Detailed report: everything in Standard in more detail, as a PDF with a short video talking you through it
  • Planned together: at the start of each month, we agree what to focus on: you tell me what you need, and I'll recommend anything I've spotted that could help
  • Extra hours available, each
Example month* · for illustration onlyApproximately 20 new products uploaded, 10 existing listings refreshed, a seasonal campaign set up and homepage updates

*These are just examples, to show roughly what the hours can cover. They aren't fixed allowances: you decide how your hours are used each month, actual output depends on how complex each task is, and your hours also cover our communication and reporting.

Good to know
  • All work, including agreed routine communication and reporting, counts towards your monthly hours.
  • Additional hours, subject to availability: an hour.
  • Prefer a custom monthly arrangement instead of a plan? Custom monthly support starts at a month, with no minimum commitment.
  • Store Care plans have an initial commitment of two months. Unused hours don't roll over.
  • Complex development, substantial design projects and third-party fees aren't included.

Product uploads & listing refreshes

Send me the product details and photos, and I'll create each listing, including a clear, simple description written from your information, straightforward variants, basic SEO and collection placement.

5 products
10 products
20 products
Good to know
  • Want longer, brand-voiced descriptions for key products? Add Product descriptions written from scratch.
  • Complex variant setups, extensive image editing and researching missing information are quoted separately.
  • Need a different number of products?
Listing Refresh (up to 10 existing listings)Improves titles, descriptions, formatting, basic SEO, image order and collection assignments.
DetailsIncludes one consolidated revision round. Extensive image editing, research and complex variants aren't included.

Email Care

Campaigns and automated flows. Works with Shopify Email, Klaviyo or Omnisend.

Email Flow Check-Up (per flow)A review of one existing automated flow: triggers, filters, timing, links and content, with a short summary of what I found.
DetailsMinor adjustments within an agreed scope are included; bigger changes are quoted separately.
Email Flow Setup (per flow)One automated flow, such as a welcome series, abandoned cart, post-purchase thank-you or review request.
DetailsUsually 2–3 emails, set up, tested and switched on, with simple segments included. Complex flows, advanced segmentation and integrations are quoted separately.
Essential Flows PackWelcome, abandoned cart and post-purchase flows set up together, so your main automations are done in one go.
Good to know
  • Monthly email packages are month-to-month, with no minimum commitment.
  • Every campaign is sent only after your final approval.
  • Simple segments are included with Fully Managed Email Care and Flow Setup. Bespoke graphics, advanced segmentation, complex flows, integrations and extensive strategy projects are quoted separately.

Collections & bundles

Help customers find what they're looking for.

Single Collection RefreshOne existing collection: basic sorting, description, SEO, featured image and a review of up to 30 product assignments.
Collection Refresh BundleUp to five existing collections with basic organisation and improvements.
DetailsDoesn't include retagging your whole catalogue.
Full Collection RestructureQuoted on your catalogue.
DetailsCan include new collections, combining collections, tagging rules, navigation and product discovery improvements.
Bundle / Gift Set SetupOne straightforward bundle or gift set, using an existing compatible setup in your store.
DetailsComplex inventory rules, apps and custom functionality are quoted separately.

Promotions & launches

Sale prices, discount codes, promotional tagging and collections, homepage and navigation features, discount testing, scheduling and clean-up once the promotion ends.

Discount code setupOne discount code or automatic discount, created and tested.
Sale setupSale prices on up to 25 products or one collection, with a discount code and banner.
DetailsScheduled to start and end automatically, and prices put back once the sale is over.
Seasonal campaignFor Black Friday, Christmas and other big moments: everything in a sale setup, plus more.
DetailsAdds a promotional collection, homepage feature, menu changes and tidying up afterwards.
Store-wide saleFor large catalogues or more complex pricing.
Custom quote
New Product LaunchEverything you need to launch up to 5 new products, all going live at the same moment. Better value than booking each part separately.Using your supplied images and brief, standard product setups, launching on an agreed weekday.
DetailsIncludes: up to 5 new products listed; a dedicated "New in" collection; a homepage feature and banner; a launch discount code; one launch email to your customers; everything scheduled to go live together; and a launch-day check that links, prices and stock are all working.
Good to know
  • Prices for bigger promotions depend on your catalogue size, the scope and the number of promotional assets needed.

eCommerce Content & Copywriting

Product descriptions, collection descriptions, website copy and blog writing.

Blog edit, format and publishYour draft proofread and lightly edited, formatted with headings and images, given an SEO title and description, and published.
Blog writing (500–700 words)
Product description written from scratchBrand-new copy, written to sell. Ideal for hero products or new ranges.
Five product descriptions written from scratch
Research-heavy or long-form content
Custom quote
Good to know
  • Standard writing assumes a clear brief and the information you supply, and includes one consolidated revision round.
  • If copy is already part of another service you've chosen, such as a Listing Refresh or a collection refresh, I won't charge for it twice.
  • I write for your customers. I don't promise particular search rankings or traffic.

One-off services

Shopify Store AuditA review of your public storefront: homepage, navigation, product presentation, mobile usability and anything obviously getting in the way of shopping.
DetailsYou get a concise, prioritised report. Detailed technical SEO, extensive code auditing, accessibility certification and competitor research aren't included.
Homepage RefreshYour homepage updated and rearranged, with fresh headlines and short section text written for you.
DetailsCovers your theme sections, featured collections, supplied banners and promotional messaging. Extensive new graphic design and custom theme code are quoted separately.
Small theme tweaksFor example, adding a custom field to product pages, rearranging a section or small style changes.
Custom quote
Build your own plan

Pick what you need

Choose monthly support, a one-off bundle of jobs, or both. Your summary shows what you'd pay each month, what you'd pay once, starting prices and anything I'll need to quote.

Send my enquiry

Tell me a little about you and your store

Your plan from the builder is attached automatically. I'll reply within one working day.

I'll only use your details to reply to your enquiry and, if we work together, to provide my services. Please don't include passwords or payment details. Read my privacy policy.

This is an enquiry and estimate, not a checkout or binding quote.
Good to know

The details, in plain English

How do Store Care hours work?
  • You get a set number of hours each month to use across any of the included jobs.
  • All work counts towards your hours, including agreed routine communication and reporting.
  • Unused hours don't roll over, and the initial commitment is two months.
  • Extra hours are each, subject to availability.
  • Custom monthly arrangements (hours without a Store Care plan) start at a month.
What is the Shopify Test Drive?

One hour of hands-on help with one focused task, for . It's a permanent introductory offer, available once per new client, and I'll confirm you're eligible before you pay. We agree the task first, and there's no ongoing commitment. If the job turns out bigger than an hour, I'll quote for the rest separately.

What counts as a standard product upload?

A product listing created from the details and photos you supply, with a title, a clear, simple description written from your information, straightforward variants, basic SEO and collection placement. Complex variants, extensive image editing, researching missing information and substantial copywriting are quoted separately.

What's the difference between Email Essentials and Fully Managed Email Care?

With Email Essentials you give me the idea and I turn it into a finished campaign. With Fully Managed Email Care I plan the campaigns too: concepts, product selection, copy, design and scheduling, plus a monthly check-in and performance summary on monthly packages. Every campaign waits for your approval before it's sent.

Which email platforms do you work with?

Shopify Email, Klaviyo and Omnisend. I work in your own account, so you always own your list, and I only email subscribers who have opted in.

What does "from" or "custom quote" mean?

A "from" price is where that service starts. Bigger or more complex jobs cost more, and I'll confirm the exact price before any work begins. "Custom quote" means I need to see your store or brief first, and then I'll give you a straightforward quote.

Can you help me build a Shopify store from scratch?

Possibly! While my main focus is supporting and improving existing Shopify stores, I've also built stores myself and I'm happy to chat about new projects. If you're starting from scratch or have something a little more involved in mind, get in touch and tell me what you're thinking. I'll take a look at what's required and let you know whether it's something I can help with. No promises until we've had a chat, but I'm always open to discussing a good project!

Which prices apply to my business?

UK prices apply to UK-based businesses and South African prices apply to South Africa-based businesses. Your rate depends on your business's billing country, not on where you are or which currency you're viewing, and I'll confirm it before any work begins. Businesses outside the UK and South Africa receive a custom quote, and if you operate in both markets I'll confirm your rate with you before quoting.

Is the plan builder a quote?

No. It's an estimate to help you see what things cost and send me your enquiry. All prices, eligibility and scope are confirmed with you before I invoice anything.

Do you guarantee SEO results?

No. I write clear, helpful content and set up basic SEO properly, but nobody can honestly guarantee search rankings or traffic.

Are you an agency?

No. I work independently, so you'll always deal directly with me.

Sharona Smith smiling outdoors
About me

Hi, I'm Sharona! 👋

Your go-to person for all those Shopify jobs that never seem to make it off the to-do list.

If you run an online store, you'll know there's always something that needs doing. Products to upload, collections to organise, promotions to set up, emails to send... and somehow the list just keeps growing!

That's where I come in.

I'm a Shopify and eCommerce specialist, and I've spent years working behind the scenes of online businesses across fashion, food, confectionery and retail.

I'm also the founder of my own eCommerce brand, Thrive Creations, so I know firsthand what it's like to wear all the hats, juggle a hundred things at once and wish there were a few more hours in the day.

I love the behind-the-scenes stuff. Making a website look better, organising a messy product catalogue, getting a promotion ready to launch, or finally ticking off those little jobs that have been hanging around for weeks.

I'm also a member of the Shopify Partner Program, giving me access to additional tools and resources to support the stores I work with.

My approach is simple: practical, reliable support without the fuss.

No agency, no complicated processes and no passing you from one person to another. When you work with me, you work with me.

Whether you need a few hours of help, regular monthly support or someone to tackle a bigger project, I'd love to help make running your online store a little easier.

Working remotely with businesses in the UK and South Africa.

Now, what can I take off your plate?

Let's chat

Tell me what your store needs

Send your plan with the enquiry form in the plan builder, book a free 15-minute chat (opens Calendly in a new tab), or email me directly. I'll reply within one working day.

hello@sharonasmith.net